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QRT alerts

seaman0555
Level 1
Level 1

Is there a way to set up alerts, via syslog or email to let us know when someone has pressed the QRT button for a call?

1 Reply 1

David Hailey
VIP Alumni
VIP Alumni

Unfortunately, I wanted to do something like this a few years back (version 4x) and found it wasn't possible because the functionality was built into CCM Serviceability (i.e., QRT Data Viewer).  Beginning in CUCM 5x, I believe the QRT Viewer was moved to the Trace and Log Central portion of RTMT but I don't think you can automate a way to pull the info.

Hailey

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