Upgrading CUCM from 8.0.0 to 8.0.1/8.0.2 disables all CUCM services

JessicaBroy82_2 · ‎04-19-2010

I have recently upgraded my CUCM 8.0.0 cluster to 8.0.1 and 8.0.2 but after a reboot to switch version all CUCM services are disabled except the ability to backup and restore. If I downgrade back to 8.0.0 everything works fine again. I thought it was a licensing issue at first but I received a new cisco license and am still having the same issue. Anyone else seeing this?

Thanks in advance!

Aaron Harrison · ‎04-19-2010

Hi

Sounds like you've stumbled into a 'bridge' upgrade:

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/rel_notes/8_0_1/delta/install.html#wp1227378

I think it means your server is no longer supported on the new version. Probablyl best to verify that against the compatibility chart:

http://www.cisco.com/en/US/prod/collateral/voicesw/ps6790/ps5748/ps378/prod_brochure0900aecd8062a4f9.html

Regards

Aaron

Aaron Please remember to rate helpful posts to identify useful responses, and mark 'Answered' if appropriate!

JessicaBroy82_2 · ‎04-19-2010

Yep! That was the issue! Thank you so much for your help! Tac couldn't even figure out that problem!!!