P2P TP calls are 1080P, multipoint calls at 720P

Unanswered Question
Apr 19th, 2010

We have an issue with multipoint TP calls.  When placing Point to Point calls with other sites the call is completed at 1080P resolution, when conducting a multipoint call with the same sites the quality is reduced to 720P.  I am trying to figure out what the cause is for the downgrade in resolution on multipoint calls.  All codecs are set the same, for 1080P Best, but yet on multipoint calls the call is connected at 720P Good resolution.

Any Ideas?

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gogasca Tue, 04/20/2010 - 21:34

Whats the configuration for CTMS for this particular meeting ?

Are those static/scheduled/ad-hoc meetings?

Do you see any messages in CTS Sysop logs showing bit reduction ?

Any EP is configured for 720 Lite?

THOMAS KRUEGER Wed, 05/19/2010 - 10:14

are these Multipoint calls handled via CTS-Manager or do the endpoints dialin to a static meeting number?

Did you check the quality/ resolution Settings for the static Numbers?

As you made sure, all Endpoints are set to 1080p check the CTMS Config.

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