Voice mail in CUE works intermitent in c2911

Unanswered Question
Apr 19th, 2010

Hi, I configure a VM system in a CUE ISModule in ISR C2911 with a CUCM 6.1.4, I configure the CTI Port, the CTI Route Point, the VM Profile, the VM Pilot Number and everything is in the right CSS, in the CUE side I can see the CTI Ports and it seems all good, but when I tried to reach the VM calling directly to the DN VM Pilot, in the first try I can hear the prompt, but in the second not reach, then I call 3 times and not work, then at the fourth works, so in the next 10 tries dont work and so far, until not work at all.

With this scenario, I want to know how to check the processes, memory leaks, debug the voicemail system, and basically how to determinate if the problem resides in the Module or if the problem is between the SIP comunication in the dial peer, or if I miss something in the CUCM configuration.

Thanks in advance for any collaboration.


I have this problem too.
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