04-20-2010 01:18 AM - edited 03-15-2019 10:21 PM
Hi,
From my "Cisco Unified CM Administration - System version 7.0.1.11000-2" I have downloaded and installed the "Cisco Unified CM Real-Time Monitoring Tool - Windows" pluging. When I open this program and can see the status on all the things in here, I recieve a Warning every minut (I have attached a screendump of the error) that is sent to a email account that does not exist.
The Alert Name is "LowAttendantConsoleServerHeartbeatRate", with the Description "Attendant Console Server heartbeat rate below 24 beats per minute. Current heartbeat rate is 0 beats per minuts. The alert is generated on .... (date, hour, GMT and so on)"
I have tried to find some information on this error, but can not find any, so I do not know what it is or what I can do about it.
Can you help me?
Kind regards,
Carl-Marius
Solved! Go to Solution.
04-20-2010 06:01 AM
Hi Carl-Marius,
Hope life is treating you well my friend
This question was nicely answered by Hailey not too long ago
he's captured all the required first steps to solving this issue.
https://supportforums.cisco.com/message/3039857#3039857
Cheers!
Rob
Please support CSC Helps Haiti
04-20-2010 06:01 AM
Hi Carl-Marius,
Hope life is treating you well my friend
This question was nicely answered by Hailey not too long ago
he's captured all the required first steps to solving this issue.
https://supportforums.cisco.com/message/3039857#3039857
Cheers!
Rob
Please support CSC Helps Haiti
04-26-2010 03:05 AM
Hi Rob,
Life has been good to me the last couple of months, and once again you were absolute right, a restart of the service solved the problem.
Thank you again for your help!
Kind regards,
Carl-Marius
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