Problem in Extension mobility

Sudhir Menon · ‎04-20-2010

Hello Friends ,

I am using CCM 7.02 and i am trying to do extension mobility with my Cisco 7940 phones

When i press the services button i simply get "Host not found error"

But to my surprise the same thing works perfectly fine with my Cisco 7906 phones without any issues

My question is is there any reported bug with 7940 and CCM 7 or is there something i am missing on

Jaime Valencia · ‎04-20-2010

You might want to try upgrading the FW on your 7940s to the latest compatible one and try again.

If they're in another network segment from working phones check for routing issues.

HTH

java

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HTH

java

if this helps, please rate

Sudhir Menon · ‎04-20-2010

Hi Java,

There could be no routing issues as it is on the same network segemnt rather on a layer-2 switch

I have upgraded the firmware to 8.12 which is the latest for 7940 phones still it says "Host not Found"

Any other suggestions !!

Ayodeji Okanlawon · ‎04-21-2010

What is the url for your services in your enterprise parameter. It should be

where X.X.X.X=Ip address of your publisher. If you are using FQDN here, its recommended you use IP address so as to eliminate any dependency on DNS

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