Display name reverts back to ip address after logging off.

Unanswered Question
Apr 20th, 2010


It appeared that the Display name was was changed in device properties, however when I logged off and out of Cisco Works everything reverted back to the display name of xxx.xxx.xxx.xxx.

All the devices retained the credentials, now everthing is green but no modified display names.

Showing 1-8 of 8 records
Product Name Version With Patch Level Installed Date
1.CiscoWorks Common Services3.1.108 Aug 2008, 14:01:43 CDT
2.Campus Manager5.0.510 Jul 2009, 14:43:10 CDT
3.CiscoView6.1.708 Aug 2008, 14:01:47 CDT
4.CiscoWorks Assistant1.0.108 Aug 2008, 14:01:47 CDT
5.Device Fault Manager3.0.510 Jul 2009, 14:55:39 CDT
6.Internetwork Performance Monitor4.0.108 Aug 2008, 14:01:50 CDT
7.LMS Portal1.0.108 Aug 2008, 14:01:52 CDT
8.Resource Manager Essentials4.1.108 Aug 2008, 14:01:53 CDT



I have this problem too.
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Joe Clarke Tue, 04/20/2010 - 15:24

There is no way a logout would have an effect on DCR.  Are you sure nothing else (e.g. Discovery) is running between the time you logout, then log back on?  You might also check the DCR audit log under Common Services > Device and Credentials > Reports to see if any of these changes show up here.


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