Hi There. I am trying to reset the password on Cisco 9124 that came back from a partner. They haven't provided any of the config information. I am able to get a serial connection running, but I am unable to get a break sequence to work. I have used hypertermincal, minicom, putty, and others. None of them seem to work. No matter where I send the break sequence during the boot up, it doesn't work. Can anyone provide any insight for this?
I have followed the instructions provided on the Cisco site. The only thing that I haven't done is remove the supervisor engine, but I have stand alone switch and I wouldn't know how to do that. The only components that I can remove are the GBICs and the PSs.