04-21-2010 03:23 AM
Hi all, I cannot install the VPN Client 5.0.07.029 on a notebook running Windows 7 Professional as OS. The installation always stops with error 1036.
Can anybody help me?
regards
Norbert
04-21-2010 06:06 AM
Is it 32-bit or 64-bit Windows 7?
For 32-bit Windows 7, you should install "vpnclient-win-msi-5.0.07.0290-k9.exe"
For 64-bit Windows 7, you should install "vpnclient-winx64-msi-5.0.07.0290-k9.exe"
04-21-2010 07:08 AM
Its a 32bit and I tried to install "vpnclient-win-msi-5.0.07.0290-k9.exe" and I got the error message.
04-21-2010 07:13 AM
Which error message are you getting?
Are you sure there's not a previous version of the VPN client already installed on the machine?
Federico.
04-21-2010 07:50 AM
This VPN Installation is the first installtion on this notebook".
The Cisco Installer give back following error: "internal error 2738"
05-06-2010 02:43 PM
I'm not sure it can help with the specified version, but I followed this suggestions and I successfully installed the Cisco VPN Client on Windows 7 latop.
Ciao
09-21-2010 07:46 PM
Hi Norbert,
If you are still facing the issue, you might want to check this for the error 2738 https://supportforums.cisco.com/docs/DOC-13011
Regards,
Namit
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