We are keep getting the following error on our Cisco 6509-E VSL pair.We have replaced SUP720 and also few moudles, but the error is still appering once or twice a day. We do have outage on our network due to high cpu on VSL pair.
1. %EARL_L2_ASIC-4-DBUS_HDR_ERR: EARL L2 ASIC #[dec]: Dbus Hdr. Error occurred. Ctrl1 [hex]
This message indicates that the EARL L2 ASIC detected an invalid header in the DBUS. This error is due to hardware that has failed, a misconfiguration of the module software, or invalid packets that were dropped because of an OIR operation.
Recommended Action: Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/action.do?hdnAction=searchBugs. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://www.cisco.com/cgi-bin/front.x/case_tools/caseOpen.pl, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.