Good evening all,
I have a problem in which RME is not discovering devices from CS. It did work until several (52) Microsoft updates were installed and the machine rebooted.
CiscoWorks Common Services 3.3.0
Campus Manager 5.2.1
CiscoWorks Assistant 1.2.0
Device Fault Manager 3.2.0
Internetwork Performance Monitor 4.2.0
LMS Portal 1.2.0
Resource Manager Essentials 4.3.1
Hardware Details: Windows 2008 Server - 4 x Dual Core with 8 Gb memory
The system was working until MS updates were installed:
kb installations from 16 april 2010.pdf
Now the Essentials DM is waiting to initialize
|Showing 1 records|
Because this EssentialsDm is waiting - there are 11 other processes that have not started:
|1.||ChangeAudit||Never started||0||0||0||N/A||Not applicable|
|2.||ConfigMgmtServer||Never started||0||0||0||N/A||Not applicable|
|3.||CSDiscovery||Never started||0||0||0||N/A||Not applicable|
|4.||CTMJrmServer||Never started||0||0||0||N/A||Not applicable|
|5.||DCRDevicePoll||Never started||0||0||0||N/A||Not applicable|
|6.||FHPurgeTask||Never started||0||0||0||N/A||Not applicable|
|7.||ICServer||Never started||0||0||0||N/A||Not applicable|
|8.||PMCOGSServer||Never started||0||0||0||N/A||Not applicable|
|9.||RMEOGSServer||Never started||0||0||0||N/A||Not applicable|
|10.||SyslogAnalyzer||Never started||0||0||0||N/A||Not applicable|
|11.||UTMajorAcquisition||Never started||0||0||0||N/A||Not applicable|
CS, Java, & RME
to no avail.
I have attached EssentialsDM and EssentialsDM_Server for perusal and perhaps some help in resolving this conundrum.
PS: Rolling back the MS updates is not an option.
All help gratefully received...
Try the following steps:
1. net stop crmdmgtd
2. Take backup of the following files
Note: NMSROOT is the C:\Program Files\CSCOpx directory.
3. Remove the above two files ctmregistry and ctmregistry.backup
4. net start crmdmgtd