I have a user that has calls to her DID number that will ring no answer maybe 2-4 times a week. Very sporatic. I have not heard other users say anything at this time having issues but that's not to say its not going on either.
So I'm trying to find ways and ideas of capturing data and trouble shooting this issue.
This user is at a branch office with the call manager server 6.1.2 across metro E. I have CDR and CAR running but I haven't found any usefull information. Maybe I'm looking in the wrong spot.
Thanks for reading.