GILLA Wallboard problems when upgrading to 7.1 (SR05_Build504)

Unanswered Question
Apr 21st, 2010
User Badges:

We ran een extensive upgrade from version 5 to 7.1 (SR05_Build504). On version 7 the wallboard was fully operational but after installing the patches and SR the wallboard died. I have checked all option, but all seems ok. Any guidance or suggestions, please shoot,

I checked the database with the sql analyzer running the sql commands out of the Gilla wallboard and this returns the correct data.




thanks


Ger

  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 0 (0 ratings)
Loading.
amiguel123 Tue, 04/27/2010 - 16:02
User Badges:

We are using Wallboard ver1 on UCCX 5.0 Not sure if there is another verson for wallboard.


I dont know the answer to your issue but i will be following this thread.


Andy

Nathan Luk Wed, 04/28/2010 - 20:55
User Badges:
  • Bronze, 100 points or more

I've done 2 upgrades from 5 -> 7 who use the Gilla wallboards with no real issues. Check SQL server/MSDE perhaps? Verify the wallboarduser login configured in the wallboard ini file still has permissions to read from the database.


Cheers,

Nathan

Actions

This Discussion

Related Content