I have a UCCX server that I am unable to log into. It seems to be processing calls properly, but I just can't log in, so I need to bounce the server. My question is how seamless is the failover? Will my agents notice an interruption? Will calls in progress stay active? What about the calls in the queue?
I would like to reboot this server sooner rather than later, but I guess I could wait if it is going to adversly affect call processing. Any advice would be greatly appreciated.