UCCX 7.x Busy and Ring-No-Answer Applications

Unanswered Question
Apr 21st, 2010
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Unified CCX provides the following application types:


  • Script
  • Busy
  • Ring-No-Answer
  • Remote Monitoring


The Script and Remote Monitoring applications are self explanatory but I do not understand when the Busy and Ring-No-Answer applications would be configured. Can anyone explain.

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