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Problems with CCA 2.2.2 talking to UC520

bjames
Level 5
Level 5

I just tried my CCA and it starts to tlak to the UC but never finishes...I see it discovering network, connecting to the UC, but the topo nver draws and the voice section never comes up. Thishas never happened before.

I can ssh into the UC fine with the same credentials, and I rebooted the UC to see if it was it. Not sure where to go from here..

Thanks

3 Replies 3

bjames
Level 5
Level 5

Figured it out; what a dork,

We have multiple admin accounts but only one with priv 15, I I changed to it and it worked fine,

Just in case anyone else has this issue.

Bob

Good!

That you figured it out :)

Steven DiStefano
VIP Alumni
VIP Alumni

After checking the usual things, like routing and connectivity, collect a log from cca and open a case.

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