Getting a Email notification if phone is unplugged

Unanswered Question
Apr 21st, 2010

Hi Experts

Is it possible to get an email notification when phone is unplugging for more than one hour from the network? We are using CUCM 7 and CUOM

Thank you


Bawanraj

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Tommer Catlin Thu, 04/22/2010 - 09:25

I had a client that was asking for this.   Its hard to do, unless you use a third party app such as LiteScape or IP Celerate.   You can have SNMP alerts sent from the switch to a collection point, that would then notify you about the OID sent from SNMP of that switch.  You will get the MAC address of the disconnected device, but thats it.   You would then need to do some sort of AXL/SOAP call into CUCM to query the MAC address to get the DN and possibly the user owner of the device. (or more information basically)

bawanrajcisco Thu, 04/22/2010 - 17:42

Thank for the replay. Is it any way can we uses CUOM for monitor phones ?

Regards

Raj

Tommer Catlin Thu, 04/22/2010 - 18:15

Im not sure on CUOM. It really just monitors alerts from CUOM, etc. May have to query TAC on this

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