Multiple Holiday Greetings in System Call Handler for UC 7.0

Unanswered Question
Apr 22nd, 2010

Hi All,

Is there any way to play individual Holiday Greetings in a System Call Handler in UC 7.0, i.e. XMas Day Greeting gets played on XMas Day and New Year's Greeting gets played on New Year

As far as Cisco's Doc's I havent seen anywhere this being specified.

Any helpful would be greatly appreciated.

Regards

Sam Wilson

I have this problem too.
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David Hailey Thu, 04/22/2010 - 10:42

CUC can accomodate multiple holiday greetings but they aren't automatic.  You would need to record the greetings prior to the holiday and make sure Call Handlers are set to use a schedule that includes the Holiday greetings.

Hailey

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Wilson Samuel Thu, 04/22/2010 - 11:16

Hi David,

Thanks for your prompt reply.

So does it mean I have to record the greetings before every holiday and set it, or there is a way, to fall it over to a different Call Handler each with unique Holiday Greetings.

Regards

Sam Wilson

David Hailey Thu, 04/22/2010 - 15:25

You may be able to do option 2, I'd have to look at that in my lab.  I was referring to option 1 which is likely the way you'd end up having to go.

Hailey

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