Multiple Holiday Greetings in System Call Handler for UC 7.0

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Apr 22nd, 2010
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Hi All,


Is there any way to play individual Holiday Greetings in a System Call Handler in UC 7.0, i.e. XMas Day Greeting gets played on XMas Day and New Year's Greeting gets played on New Year



As far as Cisco's Doc's I havent seen anywhere this being specified.


Any helpful would be greatly appreciated.


Regards

Sam Wilson

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David Hailey Thu, 04/22/2010 - 10:42
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CUC can accomodate multiple holiday greetings but they aren't automatic.  You would need to record the greetings prior to the holiday and make sure Call Handlers are set to use a schedule that includes the Holiday greetings.


Hailey


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Wilson Samuel Thu, 04/22/2010 - 11:16
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Hi David,


Thanks for your prompt reply.


So does it mean I have to record the greetings before every holiday and set it, or there is a way, to fall it over to a different Call Handler each with unique Holiday Greetings.


Regards


Sam Wilson

David Hailey Thu, 04/22/2010 - 15:25
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You may be able to do option 2, I'd have to look at that in my lab.  I was referring to option 1 which is likely the way you'd end up having to go.


Hailey


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