04-22-2010 10:28 AM - edited 03-19-2019 12:50 AM
Hi All,
Is there any way to play individual Holiday Greetings in a System Call Handler in UC 7.0, i.e. XMas Day Greeting gets played on XMas Day and New Year's Greeting gets played on New Year
As far as Cisco's Doc's I havent seen anywhere this being specified.
Any helpful would be greatly appreciated.
Regards
Sam Wilson
04-22-2010 10:42 AM
CUC can accomodate multiple holiday greetings but they aren't automatic. You would need to record the greetings prior to the holiday and make sure Call Handlers are set to use a schedule that includes the Holiday greetings.
Hailey
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04-22-2010 11:16 AM
Hi David,
Thanks for your prompt reply.
So does it mean I have to record the greetings before every holiday and set it, or there is a way, to fall it over to a different Call Handler each with unique Holiday Greetings.
Regards
Sam Wilson
04-22-2010 03:25 PM
You may be able to do option 2, I'd have to look at that in my lab. I was referring to option 1 which is likely the way you'd end up having to go.
Hailey
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