CUE error message on logon

Answered Question
Apr 22nd, 2010

Hi,

When I logon to CUE it starts giving a long message before and in between sh run of config, I have pasted the output below. What is causing this and how can I stop it to dispaly. I have tried "term no mon", did not help and "sh debugging" doesn't show any debugs running.

Thanks

hasrat

Generating configuration:

Apr 22 09:23:15 localhost cli:    INFO cli server output Command: calendar biz-schedule closed
Apr 22 09:23:15 localhost superthread:    INFO superthread server output 22-Apr-10 09:23:15:361 : com.cisco.aesop.dbclient.Database : Got connection: 0, inUse: 1, active: 1
Apr 22 09:23:15 localhost superthread:    INFO superthread server output 22-Apr-10 09:23:15:362 : com.cisco.aesop.dbclient.Database : query: select one from business_hours where schedname = 'closed';
Apr 22 09:23:15 localhost superthread:    INFO superthread server output 22-Apr-10 09:23:15:369 : com.cisco.aesop.dbclient.Database : Freed connection: 0, inUse: 0, active: 1
Apr 22 09:23:15 localhost superthread:    INFO superthread server output 22-Apr-10 09:23:15:373 : com.cisco.aesop.dbclient.Database : Got connection: 0, inUse: 1, active: 1
Apr 22 09:23:15 localhost superthread:    INFO superthread server output 22-Apr-10 09:23:15:374 : com.cisco.aesop.dbclient.Database : query: select two from business_hours where schedname = 'closed';
Apr 22 09:23:15 localhost superthread:    INFO superthread server output 22-Apr-10 09:23:15:380 : com.cisco.aesop.dbclient.Database : Freed connection: 0, inUse: 0, active: 1
Apr 22 09:23:15 localhost superthread:    INFO superthread server output 22-Apr-10 09:23:15:385 : com.cisco.aesop.dbclient.Database : Got connection: 0, inUse: 1, active: 1
Apr 22 09:23:15 localhost superthread:    INFO superthread server output 22-Apr-10 09:23:15:386 : com.cisco.aesop.dbclient.Database : query: select three from business_hours where schedname = 'closed';
Apr 22 09:23:15 localhost superthread:    INFO superthread server output 22-Apr-10 09:23:15:391 : com.cisco.aesop.dbclient.Database : Freed connection: 0, inUse: 0, active: 1
Apr 22 09:23:15 localhost superthread:    INFO superthread server output 22-Apr-10 09:23:15:397 : com.cisco.aesop.dbclient.Database : Got connection: 0, inUse: 1, active: 1
Apr 22 09:23:15 localhost superthread:    INFO superthread server output 22-Apr-10 09:23:15:399 : com.cisco.aesop.dbclient.Database : query: select four from business_hours where schedname = 'closed';
Apr 22 09:23:15 localhost superthread:    INFO superthread server output 22-Apr-10 09:23:15:406 : com.cisco.aesop.dbclient.Database : Freed connection: 0, inUse: 0, active: 1
Apr 22 09:23:15 localhost superthread:    INFO superthread server output 22-Apr-10 09:23:15:410 : com.cisco.aesop.dbclient.Database : Got connection: 0, inUse: 1, active: 1
Apr 22 09:23:15 localhost superthread:    INFO superthread server output 22-Apr-10 09:23:15:413 : com.cisco.aesop.dbclient.Database : query: select five from business_hours where schedname = 'closed';
Apr 22 09:23:15 localhost superthread:    INFO superthread server output 22-Apr-10 09:23:15:419 : com.cisco.aesop.dbclient.Database : Freed connection: 0, inUse: 0, active: 1
Apr 22 09:23:15 localhost superthread:    INFO superthread server output 22-Apr-10 09:23:15:423 : com.cisco.aesop.dbclient.Database : Got connection: 0, inUse: 1, active: 1
Apr 22 09:23:15 localhost superthread:    INFO superthread server output 22-Apr-10 09:23:15:425 : com.cisco.aesop.dbclient.Database : query: select six from business_hours where schedname = 'closed';
Apr 22 09:23:15 localhost superthread:    INFO superthread server output 22-Apr-10 09:23:15:429 : com.cisco.aesop.dbclient.Database : Freed connection: 0, inUse: 0, active: 1
Apr 22 09:23:15 localhost superthread:    INFO superthread server output 22-Apr-10 09:23:15:436 : com.cisco.aesop.dbclient.Database : Got connection: 0, inUse: 1, active: 1
Apr 22 09:23:15 localhost superthread:    INFO superthread server output 22-Apr-10 09:23:15:437 : com.cisco.aesop.dbclient.Database : query: select seven from business_hours where schedname = 'closed';

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0 votes
Correct Answer by Harmit Singh about 6 years 8 months ago

Hi Hasrat,

Thanks for the output. Please go ahead and disable the console logging as follows:

se-10-104-149-150# sh logg
info:     on
warning:  on
errors:   on
fatal:    on

Filter Info:

MODULE           ENTITY           ACTIVITY        FILTER

No filter active
se-10-104-149-150#
se-10-104-149-150# conf t
Enter configuration commands, one per line.  End with CNTL/Z.
se-10-104-149-150(config)# no log console info

se-10-104-149-150(config)# no log console warning
se-10-104-149-150(config)# no log console errors
se-10-104-149-150(config)# no log console fatal

se-10-104-149-150# show logg
info:     off
warning:  off
errors:   off
fatal:    off

Filter Info:

MODULE           ENTITY           ACTIVITY        FILTER

No filter active
se-10-104-149-150#

Do let me know if the messages stop after the above changes.

--

Harmit.

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Harmit Singh Wed, 04/28/2010 - 11:15

Hi Hasrat,

Not sure if this one has already been addressed..

Can you send me the following info:

++     Is this an AIM-CUE or an NM-CUE / NME-CUE?

++     Version of CUE?

++     output of "show logging" from the CUE

These appear to be cosmetic messages which are simply talking about connections to the DB. Once you send me the above info, I will be able to confirm and determine which logging is enabled that is causing these to show up.

--

Harmit.

Hasrat Raja Wed, 04/28/2010 - 13:40

Hi Harmit,

Thank you for the response, please see the information:

1- AIM-CUE

2 - CUE# sh software ver
Installed Packages:
- Installer  2.2.1
- Thirdparty  2.3.2
- Bootloader (Primary)  2.1.2
- Infrastructure  2.3.4
- Global  2.3.4
- Auto Attendant  2.3.0
- Voice Mail  2.3.2
- Bootloader (Secondary)  2.1.2
- Core  2.3.4
- GPL Infrastructure  2.3.0

Installed Languages:
- English language pack  2.3.0

3 - I have attached log file.

thanks again,

hasrat

Attachment: 
Harmit Singh Wed, 04/28/2010 - 22:57

Hi Hasrat,

Could you please provide the "show logging" output as requested earlier? Here is a sample output:

se-10-104-149-150# show logg
info:     off
warning:  off
errors:   off
fatal:    off

Filter Info:

MODULE           ENTITY           ACTIVITY        FILTER

No filter active

Thanks!

--

Harmit.

techguy73 Thu, 04/29/2010 - 00:16

Seems like your CUE is stuck in a loop.

From your CME you can try to reset the CUE module.

Command: service-module   service-Engine reset

hth

Harmit Singh Thu, 04/29/2010 - 01:20

It's not stuck in a loop based on the messages flooding the console of the CUE. Those are all informational messages (cosmetic) because someone has enabled them. Once we get the show logging output, I will be able to confirm the same.

--

Harmit.

Hasrat Raja Fri, 04/30/2010 - 12:53

Hi Harmit,

I apologize, there was nothing in it so I didn't send, please see it below:

CUE# sh logging
info:     on
warning:  on
errors:   on
fatal:    on

Monitored event  Info:

MODULE           ENTITY           ACTIVITY        FILTER

No monitored events active

Server Info:

Log server address:
CUE#

thanks

hasrat

Correct Answer
Harmit Singh Sat, 05/01/2010 - 00:44

Hi Hasrat,

Thanks for the output. Please go ahead and disable the console logging as follows:

se-10-104-149-150# sh logg
info:     on
warning:  on
errors:   on
fatal:    on

Filter Info:

MODULE           ENTITY           ACTIVITY        FILTER

No filter active
se-10-104-149-150#
se-10-104-149-150# conf t
Enter configuration commands, one per line.  End with CNTL/Z.
se-10-104-149-150(config)# no log console info

se-10-104-149-150(config)# no log console warning
se-10-104-149-150(config)# no log console errors
se-10-104-149-150(config)# no log console fatal

se-10-104-149-150# show logg
info:     off
warning:  off
errors:   off
fatal:    off

Filter Info:

MODULE           ENTITY           ACTIVITY        FILTER

No filter active
se-10-104-149-150#

Do let me know if the messages stop after the above changes.

--

Harmit.

Harmit Singh Mon, 05/03/2010 - 02:26

Hi Hasrat,

Any luck on the above? If this helps, please rate this chain. Thanks.

--

Harmit.

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