Call Manager 6.1 - Show a Banner Msg to phone

Answered Question
Apr 22nd, 2010

Hi,


I have Call Manager 6.1 and I would like to know how can I show a text banner to all of my phone for a case of an emergency... or to tell them of a service is down..




thanks

Correct Answer by foldron2002 about 6 years 7 months ago

Hello,


A free workaround that you can use, is to program the Call Manager to send a message when the phone is IDLE

So when the phone is not used for an amount of time this message will kick-in (like a screen-saver)



Instructions:


How to change message to CallManager URL-IDLE


On Cisco Call Manager Adminstration :     https://CallManager-IP/ccmadmin


  • System
  • Enterprise Parameters Configuration
  • Phone URL Parameters
  • URL_IDLE                http://file-server-IP/cisco.xml
  • URL_Idle_Time        14400 seconds (4 hours)

                                          0 (default = Off)


The file cisco.xml should look like this


<CiscoIPPhoneText>

<Title>* Important message from ... *Title>

<Prompt />

<Text> Please note that ... Text>

CiscoIPPhoneText>

.
.
.
Stephan Ouzilleau
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Overall Rating: 5 (1 ratings)
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Correct Answer
foldron2002 Wed, 07/07/2010 - 18:29

Hello,


A free workaround that you can use, is to program the Call Manager to send a message when the phone is IDLE

So when the phone is not used for an amount of time this message will kick-in (like a screen-saver)



Instructions:


How to change message to CallManager URL-IDLE


On Cisco Call Manager Adminstration :     https://CallManager-IP/ccmadmin


  • System
  • Enterprise Parameters Configuration
  • Phone URL Parameters
  • URL_IDLE                http://file-server-IP/cisco.xml
  • URL_Idle_Time        14400 seconds (4 hours)

                                          0 (default = Off)


The file cisco.xml should look like this


<CiscoIPPhoneText>

<Title>* Important message from ... *Title>

<Prompt />

<Text> Please note that ... Text>

CiscoIPPhoneText>

.
.
.
Stephan Ouzilleau

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