Using SUN Ray thin client for UCCE CAD Agents

Answered Question

Hi,


Does anyone tested the thin client SUN Ray for  Cisco Agent Desktops? Is this supported by Cisco?

We know that  Cisco supports Citrix for Cisco Agent Desktop but using thin client for  IP Communicator is not supported at all.


Thanks.

Correct Answer by Jeff Clark about 6 years 11 months ago

We are using SunRay clients with UCCX and have no problems at all.


The SunRay clients are configured to connect to a VDI when the user puts their card in. The VDIs have the CAD installed and the user logs in as usual with no problems.


Jeff

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Correct Answer
Jeff Clark Thu, 04/29/2010 - 03:20
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We are using SunRay clients with UCCX and have no problems at all.


The SunRay clients are configured to connect to a VDI when the user puts their card in. The VDIs have the CAD installed and the user logs in as usual with no problems.


Jeff

Jeff Clark Thu, 04/29/2010 - 04:04
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I guess it all depends on what the SunRay client is connecting to? If it's a VDI, terminal server, or something else as long as that platform is supported by Cisco/CAD then it should be okay - after all the SunRay is just a way of connecting to a desktop environment that then runs the CAD software.


Hope you're SunRay deployment goes well!


Jeff

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