After logon in CW Portal the screen in the browser is blank, means that I see no portlets, and any click on a link in the menu section produces following error:
An unexpected system error occurred.
javax.servlet.jsp.JspException: org.hibernate.exception.GenericJDBCException: Could not execute JDBC batch update
All CW processes are up and running and it seems that the functionality of the modules is OK (we receive alarm emails form DFM)
Windows 2003 Enterprise edition
I didn't find any hints about this issue so any help would be very appreciated. Thanks in advance
1. Stop daemon manager from DOS:
net stop crmdmgtd
2. Delete the files: NMSROOT/MDC/tomcat/webapps/cwportal/db/portal*.
3. Copy files under NMSROOT/MDC/tomcat/webapps/cwportal/db/orig/* to NMSROOT/MDC/tomcat/webapps/cwportal/db.
4. Start daemon manager:
net start crmdmgtd
NOTE: NMSROOT stands for the installation path, by default C:\Program Files\CSCOpx.