Unity Connectino Error 502

Unanswered Question
Apr 23rd, 2010

Hi All,

I am using unity connection version 7.0, one of the user is not able to leave a message on any IP phone, when she leaves a message, she gets a message back from unity says  "you can not leave a message for unknown reason, error 502".

any suggestion would be very appreciated.



I have this problem too.
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Harmit Singh Wed, 04/28/2010 - 11:00

Hi Alex,

Not sure if this issue has already been addressed..

If not, kindly send the following details:

++     application logs with the timestamp when the user tried to leave a voicemail for another IP Phone.

++     Any changes made in the recent past to the configuration on the CUC?

++     What is the exact version of CUC?

++     Are other users able to leave a VM for this user in question?



alex goshtaei Wed, 04/28/2010 - 11:04

thanks for the reply, but I've opened a case with TAC and it's been resolved.

there was a bug in CUC.

Harmit Singh Wed, 04/28/2010 - 11:18


Glad to hear that its resolved.I just saw this post so decided to reply. Anyways have a good one.




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