AP damaged?? how to test it?

Answered Question
Apr 23rd, 2010

Hello guys,

I have a AP AIR-AP1242G-A-k9, It seems that a voltage variation damaged it, noww I´m tring to enter to the GUI(using a straight cable), but ethernet´s led is off, it seems that the slot rj-45 is damaged cause it doesnt turn green on, Status LED is steady green and checking the reference guide I didn´t find help. How can I check if the hardware of the AP is ok?? what is the meaning of ethernet off, radio off and status steady green?? why i connect the utp cable from network (with dynamic dhcp service running (tested)) to the AP the ethernet led doesn´t turn on?? these symtoms mean the AP is damaged??

Note: these are some things that I did:

Confurate a static ip address in the ethernet interface and connect it to the PC (pc inside the same segment of network) 

Reset to default settings using MODE button and erasasing the startup config file from Console

check the Reference guides.

Thank you 4 your attention!

Jerry

I have this problem too.
0 votes
Correct Answer by George Stefanick about 6 years 8 months ago

Have you tried updating the firmware via the console?

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Loading.
IngGerardo013 Fri, 04/23/2010 - 09:48

Maybe this can help you to help me:

ap#reload
Proceed with reload? [confirm]

*Mar  1 00:02:55.386: %SYS-5-RELOAD: Reload requested by console.
Reload Reason: Reload Command.Xmodem file system is available.
flashfs[0]: 147 files,
7 directories
flashfs[0]: 0 orphaned files, 0 orphaned directories
flashfs[0]:
Total bytes: 15998976
flashfs[0]: Bytes used: 5479936
flashfs[0]:
Bytes available: 10519040
flashfs[0]: flashfs fsck took 27 seconds.
Base ethernet MAC Address:
00:22:90:1b:c6:98
Initializing ethernet port 0...
Reset ethernet port 0...
Reset done!

link auto-negotiating....
auto-negotiation takes 10000 milli-seconds to complete

ERROR: timeout waiting for auto-negotiation to complete

ERROR: fail to bring ethernet link up

The system has been encountered an error initializing
ethernet port.
You may need to check hardware
The system is ignoring the error and continuing boot.

If you interrupt the system boot process, the following
commands will reinitialize ethernet,
tftp, and finish
loading the operating system software:

    ether_init
    tftp_init
    boot

Loading "flash:/c1240-k9w7-mx.124-10b.JA/c1240-k9w7-mx.124-10b.JA"...##########################################
################################################################################################################
################################################################################################################
################################################################################################################
#######################################################################################

File "flash:/c1240-k9w7-mx.124-10b.JA/c1240-k9w7-mx.124-10b.JA" uncompressed and installed,
entry point: 0x3000
executing...

              Restricted Rights Legend

Use, duplication, or disclosure by the Government is
subject to restrictions as set forth in subparagraph
(c) of the Commercial Computer Software - Restricted
Rights clause at FAR sec. 52.227-19 and subparagraph
(c) (1) (ii) of the Rights in Technical Data and Computer
Software clause at DFARS sec. 252.227-7013.

           cisco Systems, Inc.
           170 West Tasman Drive
           San Jose, California 95134-1706

Cisco IOS Software, C1240 Software (C1240-K9W7-M), Version 12.4(10b)JA, RELEASE SOFTWARE (fc2)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2007 by Cisco Systems, Inc.
Compiled Wed 24-Oct-07 15:31 by prod_rel_team
Image text-base: 0x00003000, data-base: 0x00859060

Initializing flashfs...

flashfs[1]: 147 files, 7 directories
flashfs[1]: 0 orphaned files, 0 orphaned directories
flashfs[1]: Total bytes: 15998976
flashfs[1]: Bytes used: 5479936
flashfs[1]: Bytes available: 10519040
flashfs[1]: flashfs fsck took 4 seconds.
flashfs[1]: Initialization complete....done Initializing flashfs.
Radio 1 A506 7100 E8000000 A0000000 80000000 3
Radio 0 0 0 0 0 0 2

This product contains cryptographic features and is subject to United
States and local country laws governing import, export, transfer and
use. Delivery of Cisco cryptographic products does not imply
third-party authority to import, export, distribute or use encryption.
Importers, exporters, distributors and users are responsible for
compliance with U.S. and local country laws. By using this product you
agree to comply with applicable laws and regulations. If you are unable
to comply with U.S. and local laws, return this product immediately.

A summary of U.S. laws governing Cisco cryptographic products may be found at:
http://www.cisco.com/wwl/export/crypto/tool/stqrg.html you require further assistance please contact us by sending email to
[email protected] AIR-AP1242G-A-K9     (PowerPCElvis) processor (revision A0) with 24566K/8192K bytes of memory.
Processor board ID FTX1244B7BB
PowerPCElvis CPU at 262Mhz, revision number 0x0950
Last reset from reload
1 FastEthernet interface
1 802.11 Radio(s)

If

cisco

32K bytes of flash-simulated non-volatile configuration memory.
Base ethernet MAC Address: 00:22:90:1B:C6:98
Part Number                          : 73-11465-01
PCA Assembly Number                  : 800-30492-01
PCA Revision Number                  : A0
PCB Serial Number                    : FOC12415D6W
Top Assembly Part Number             : 800-29585-03
Top Assembly Serial Number           : FTX1244B7BB
Top Revision Number                  : A0
Product/Model Number                 : AIR-AP1242G-A-K9  

o
^
% Invalid input detected at '^' marker.


Press RETURN to get started

IngGerardo013 Mon, 04/26/2010 - 07:25

well, in fact I don´t know how to updagrade the IOS since it doesn´t work the ethernet port, I know that it is possible upgrade the IOS using the Console cable working with router and switches,  but I could´t find how to do it using an AP. If you could ponit to me, Than you George

do you know any command(s) to test the Hardware, specially the ethernet port??

IngGerardo013 Mon, 04/26/2010 - 12:13

This is the part that I don´t like :

ERROR: timeout waiting for auto-negotiation to complete

ERROR: fail to bring ethernet link up

The system has been encountered an error initializing ethernet port.
You may need to check hardware. The system is ignoring the error and continuing boot.

 

I conclude that I have to make valid the warranty, Im correct??

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