Time 1hr behind in WCM GUI

Unanswered Question
Apr 26th, 2010
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Hi All,

I've updated the local clocks on all edge and core wae's. Have done the same on wcm wae. However, the gui is not showing the updated time on dashboard. still one hour out.

show clock from cli on all wae's displays correct time.

WAE512-001(config)#clock timezone Europe/London 0 0
Resetting offset from 0 hour(s) 0 minute(s) to 1 hour(s) 0 minute(s)
Standard Timezone: Europe/London will be used.


show run | inc clock


clock timezone Europe/London 1 0



WAE512-001#show clock
Local time: Mon Apr 26 16:28:56 BST 2010  <<< correct time, but is 1hr out on gui - original traffic over time-last hour, and optimized traffic over time-last hour,



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Zach Seils Mon, 04/26/2010 - 09:06
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Two things to check:

  1. Have you set the timezone on the Central Manager itself?
  2. Under the settings for each chart, you can select the time zone that the data is displayed relative to.  UTC is the default.  The other option is to use the time zone the CM is configure for (aka CDM Local Time).



AJAZ NAWAZ Mon, 04/26/2010 - 09:47
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Hey Zach.

In answer to your first qtn, as stated above I logged into the wcm cli and modified the timezone in the same way.

I know the settings button you are referring too. In the drop down there is an option for CE localtime on some of the wae's?. I've selected CDM, but was curious what the difference between the two was..?

I'll let you know what the outcome is from the changes i've made.



AJAZ NAWAZ Tue, 04/27/2010 - 03:18
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Na - no good.

When I change that setting and logout, then log back in, it reverts back to UTC. See this:


We're on 4.1.3 (build 55). Not sure what the associated ddts is but it will be an exact match.

If you, or anyone knows of any workaround - that would be appreciated.



Zach Seils Fri, 05/07/2010 - 10:21
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Hi Ajaz,

Is the issue that the time is showing as UTC, or that the time isn't correct at all?



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