CDR Ouput ClienMatterCode

Unanswered Question
Apr 26th, 2010
User Badges:

Hi


I have a output CDR File, in this appear this field of Forced Autorization Code



authCodeDescriptionauthorizationLevelclientMatterCode
VARCHAR(50)INTEGERVARCHAR(32)
Abigail Lozano20
Abigail Lozano20
Agustin  Lopez30
Alfredo Sanchez R60
Araceli Saules60
Araceli Saules60
Claudia Rosales20
Hector Galindo30


Then in the third Field not appear the code number that the client dial to get access to PSTN.


Any Idea to show the value in this field.


Ivan Mendoza

  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 0 (0 ratings)
Loading.
Robert Thomas Mon, 04/26/2010 - 15:02
User Badges:
  • Silver, 250 points or more

Hello Ivan,


FAC and CMC are different concepts. CMC will just record a value for accounting purposes and let the call go through while FAC will check for the autorization level. If you are using FAC and would like to know the actual code they press you should be looking at field authorizationCodeValue.

Pablo Ivan Mend... Mon, 04/26/2010 - 15:15
User Badges:

I'm Look at field and this but also this is in blank




authorizationCodeValue
VARCHAR(32)


I must to configure something to do that this authorization Code Value appear.????


Regards

Robert Thomas Mon, 04/26/2010 - 18:12
User Badges:
  • Silver, 250 points or more

Ivan,


There's actually a service parameter in CallManager that determines if the value you input is recorded into the Flat file. It's called something like Display FAC in CDR. Make sure it's enabled in every CUCM server.


Cheers,

Actions

This Discussion