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Corporate Directory

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Jim Schewe
Level 1
Level 1

‎04-27-2010 07:07 AM - edited ‎03-15-2019 10:30 PM

I have an entry in the corporate directory that is not going away. We use Unified Communcations Manager 6.1.3 with Microsoft's AD as the directory source. This person has been deleted out of the AD and a new user has been assigned to this number, yet when you search on the extension, the old person shows up.

Any ideas?

Thanks.

JIm

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1 Accepted Solution

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Jaime Valencia
Cisco Employee
Cisco Employee

‎04-27-2010 07:32 AM

How long since you deleted the user?

Have you done a resync?

HTH

java

if this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate

View solution in original post

2 Replies 2

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Jaime Valencia
Cisco Employee
Cisco Employee

‎04-27-2010 07:32 AM

How long since you deleted the user?

Have you done a resync?

HTH

java

if this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate

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Jim Schewe
Level 1
Level 1
In response to Jaime Valencia

‎04-27-2010 07:33 AM

Found out the issue. Someone changed the Cisco account password without letting me know.

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