Hello Simon,

The CDR feature is not anable by default on IOS routers, is something that you have to configure; after that you could sabe the files in a FTP server, Syslog server or into the router's flash.

This link examplains how to configure this feature.

http://www.cisco.com/en/US/docs/ios/voice/cdr/developer/guide/cdrcsv.html

HTH

Walter Solano

CCNA Voice

Cisco UCCX Specialist

Hi Simon,

Just to add a little more to the great info from Walter (+5 points Walter!)

This link has some excellent info along with some config notes and a nice

.ppt presentation

Call Accounting & Reporting Software for CME and the UC500

https://www.myciscocommunity.com/docs/DOC-2061;jsessionid=4E95537F1D5781CD798388381FCDD4B8

Cheers!

Rob

Please support CSC Helps Haiti

https://supportforums.cisco.com/docs/DOC-8895

https://supportforums.cisco.com/docs/DOC-8727