Solved: Set the Option CAR_CDR CCUM 5.1.3

wilsonsant · ‎04-28-2010

Hi Guys,

My Customer have a one CallManager version 5.1.3 that don´t appear in DRS (Disaster Recovery System) option to set CAR_CDR, is appear only CCM. I would like know where I set this option to appear in DRS.

Thanks,

Wilson Santana

Rob Huffman · ‎04-28-2010

Hey Wilson,

Bill is right on the money +5 points here Bill!

This behaviour changed with the release of CUCM 5.1(3) here is the clip

from the release notes for 5.1(3);

Disaster Recovery System

DRS now backs up CAR/CDR data automatically. You do not need to select the CAR/CDR feature to back up this data.

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/rel_notes/5_1_3/513cmrn.html#wp192138

Cheers!

Rob

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View solution in original post

Rob Huffman · ‎04-28-2010

Hi Wilson,

Configuring Features to Back Up

Before you can schedule or start a backup job, you must configure the features that you want to back up. Perform the following steps to choose the features that you want to back up.

Procedure

Step 1 Navigate to the Disaster Recovery System. Log in to Cisco CallManager Administration, choose Disaster Recovery System from the Navigation menu in the upper, right corner of the Cisco CallManager Administration window, and click Go.

The Disaster Recovery System Logon window displays.

Step 2 Log in to the Disaster Recovery System by using the same Administrator username and password that you use for Platform Administration.

Step 3 Navigate to Backup>Configure Features.

Note Changing a backup feature changes it for both manual and scheduled backups.

Step 4 From the list of available features, choose the feature or features that you want to include in the backup and click Save. You must choose at least one feature.**Choose CDR_CAR**

Step 5 Continue with the next procedure for configuring a storage location.

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/drs/5_0_1/drf5_02.html#wp176109

Cheers!

Rob

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https://supportforums.cisco.com/docs/DOC-8895

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wilsonsant · ‎04-28-2010

Hi Rob,

I did the procudere, but, It show only Backup to "CCM", is not appear the option CAR_CDR to setting. Following the annex

Thanks,

Wilson

William Bell · ‎04-28-2010

I have destroyed my lab copy of 5.1.3 but I thought that with 5x/6x/7x that the CAR data was backed up automatically as part of the CCM backup. I may be mistaken on 5x/6x but I am pretty sure 7x does this as my lab 7.1.3 system shows that CAR data would be backed up with CCM.

Assuming I am wrong, which is quite possible, then I would suggest making sure that:

a. you have the CAR service enabled and running on the pub (I assume you do or you wouldn't be concerned about backing it up)

b. you have the CDR flag enabled on your system(s) (again, you probably do)

On my lab systems I do not see the CAR option either but my CAR data is being backed up.

HTH.

Regards,

Bill

HTH -Bill (b) http://ucguerrilla.com (t) @ucguerrilla

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Rob Huffman · ‎04-28-2010

Hey Wilson,

Bill is right on the money +5 points here Bill!

This behaviour changed with the release of CUCM 5.1(3) here is the clip

from the release notes for 5.1(3);

Disaster Recovery System

DRS now backs up CAR/CDR data automatically. You do not need to select the CAR/CDR feature to back up this data.

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/rel_notes/5_1_3/513cmrn.html#wp192138

Cheers!

Rob

Please support CSC Helps Haiti

https://supportforums.cisco.com/docs/DOC-8895

https://supportforums.cisco.com/docs/DOC-8727