I currently have domain1.com integrated with CUCM using LDAP and am authenticating against it for ccmuser and UCCX.
Another tree in the AD forest is being added and I need to provide CUCM authentication against it. For example, domain1.com exists now, and domain2.com is being added. A trust relationship exists between the two.
I have imported users from domain2.com. That part is fine. I simply cannot authenticate the domain2.com users.
I am currently importing based upon samAccountName, and believe I should use UPN, and authenticate against a GC.
The question is, since I am currently using samAccountName, if I convert everything to UPN, will all of the end-user account settings carry over to the UPN when the accounts are re-imported? Likewise, will the settings that are currently listed for the agents in UCCX change or carry over after the change from samAccountName to UPN?
I'm hopeful that CUCM sees these accounts as the same even though the userID will have changed.
I'm on CUCM 7.02-20000-5, and UCCX 7.01SR1.