I m running a BE CUCM and Unity Connection.
My users are defined in the end user pages os CUCM with a primary extension as well as an IPCC extension.
The users are then synchronized over to the Unity Connection for mailboxes.
My issue is that voicemail boxes start assuming the IPCC extension as the voicemail box rather than the primary extension.
I have to manually "sync" the usermailbox in Unity Connection to get the extension number to correct itself.
This seems to happen a lot without rhyme or reason.
has anyone run into this and/or have a fix ??