IPCCE 7.5 integration with IEX WFM

Unanswered Question
Apr 28th, 2010

Hi Friends,

We are integrating ipcce 7.5 with IEX WFM. I need to know what are the licences are required from cisco and where these application software need to  installed . Is there any specific service need to enable in ICM. Please refer me if any integration document on the same or with oracle WFM.



I have this problem too.
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Muhammad Amir Raza Mon, 05/03/2010 - 00:59


     No license required for IEX WFM installation on AW/HDS. IEX is in indipendent application which extract's data from SQL tables directly and store localy or remotely for further processing.



khambetea Mon, 05/03/2010 - 08:22

Not sure about ICM 7.5 However, previous versions needed ICM setup needs to be run to enable WFM.

Also, there is an adapter that is needed for getting half hour (interval) data pulled from ICM databases. Cisco AS used to own that piece. This adapter is to be installed on the AW/HDS machine.


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