DMA Upgrading ccm 4.3.1->ccm 7.0.2 error

Unanswered Question
Apr 29th, 2010

hi all,

i tried to upgrade CallManger 4.3.1 to 7.0.2 version using DMA (Data Migartion assitant 7-0-2), unfortuntaly at the end of installation an error message (in attach) displyed indicating the installation failure.

the message indicate a log file wich i did not manage to get

any ideas i'll be really grateful.

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William Bell Thu, 04/29/2010 - 05:28

I noticed you are running 7.0.2 in vmware. What settings did you use for diskspace, memory, etc.

Regards,

Bill

William Bell Thu, 04/29/2010 - 05:37

That's a problem. You will need at least 2GB RAM for the vm and I recommend you assign 72GB of diskspace. You do not have preallocate the disk space. I have found that install/upgrades work with 32GB disk space assignment but that future upgrades on the same guest OS would fail. I was not able to install/upgrade on the appliance model with less than 32GB disk space.

Whether this is directly related to your install error or not I am not sure, but the specs you provided for the vm will be a problem nonetheless. Especially the RAM as the installer should check to ensure you have adequate RAM. Now, the 7.x releases are vm aware and that may play a role.

HTH.

Regards,

Bill

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