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Unknown error on an MDS9140

djmupster
Level 1
Level 1

Afternoon,

We have received this error on a switch which resulted in 5 ports being dropped.

2010 Apr 28 20:45:32 Switch144 %KERN-2-SYSTEM_MSG: mts_do_msg_input() failing since no space available in 22 (src_sap = 22, opc = 709)

2010 Apr 28 20:45:32 Switch144 %KERN-2-SYSTEM_MSG: node=1 sap=43 rq=0 lq=0 pq=0 nq=0 sq=0 buf_in_transit=3, bytes_in_transit=1872

2010 Apr 28 20:45:32 Switch144 %KERN-2-SYSTEM_MSG: node=1 sap=18 rq=5 lq=0 pq=1 nq=1 sq=0 buf_in_transit=100509, bytes_in_transit=10854972

2010 Apr 28 20:45:32 Switch144 %KERN-2-SYSTEM_MSG: node=1 sap=41 rq=0 lq=0 pq=1 nq=0 sq=0 buf_in_transit=3, bytes_in_transit=408

2010 Apr 28 20:45:32 Switch144 %KERN-2-SYSTEM_MSG: node=1 sap=19 rq=0 lq=0 pq=0 nq=0 sq=0 buf_in_transit=1, bytes_in_transit=92

2010 Apr 28 20:45:32 Switch144 %KERN-2-SYSTEM_MSG: node=1 sap=22 rq=100504 lq=0 pq=4307 nq=0 sq=0 buf_in_transit=7, bytes_in_transit=980

2010 Apr 28 20:45:32 Switch144 %KERN-2-SYSTEM_MSG: node=2 sap=906 rq=5 lq=0 pq=1 nq=1 sq=0 buf_in_transit=4305, bytes_in_transit=499376

Can anyone shed any light on what could have caused this?

show system health statistics
Test statistics for module 1
------------------------------------------------------------------------------
Test Name           State           Frequency   Run    Pass    Fail CFail Errs
------------------------------------------------------------------------------
InBand              Running             5s  2208530 2208530       0     0    0
Bootflash           Running            10s  1104319 1104319       0     0    0
Management Port     Running             5s  2208530 2208530       0     0    0
Loopback            Running             5s  2208530 2208530       0     0    0
------------------------------------------------------------------------------

1 Reply 1

Ganesh Hariharan
VIP Alumni
VIP Alumni

Afternoon,

We have received this error on a switch which resulted in 5 ports being dropped.

2010 Apr 28 20:45:32 Switch144 %KERN-2-SYSTEM_MSG: mts_do_msg_input() failing since no space available in 22 (src_sap = 22, opc = 709)

2010 Apr 28 20:45:32 Switch144 %KERN-2-SYSTEM_MSG: node=1 sap=43 rq=0 lq=0 pq=0 nq=0 sq=0 buf_in_transit=3, bytes_in_transit=1872

2010 Apr 28 20:45:32 Switch144 %KERN-2-SYSTEM_MSG: node=1 sap=18 rq=5 lq=0 pq=1 nq=1 sq=0 buf_in_transit=100509, bytes_in_transit=10854972

2010 Apr 28 20:45:32 Switch144 %KERN-2-SYSTEM_MSG: node=1 sap=41 rq=0 lq=0 pq=1 nq=0 sq=0 buf_in_transit=3, bytes_in_transit=408

2010 Apr 28 20:45:32 Switch144 %KERN-2-SYSTEM_MSG: node=1 sap=19 rq=0 lq=0 pq=0 nq=0 sq=0 buf_in_transit=1, bytes_in_transit=92

2010 Apr 28 20:45:32 Switch144 %KERN-2-SYSTEM_MSG: node=1 sap=22 rq=100504 lq=0 pq=4307 nq=0 sq=0 buf_in_transit=7, bytes_in_transit=980

2010 Apr 28 20:45:32 Switch144 %KERN-2-SYSTEM_MSG: node=2 sap=906 rq=5 lq=0 pq=1 nq=1 sq=0 buf_in_transit=4305, bytes_in_transit=499376

Can anyone shed any light on what could have caused this?

show system health statistics
Test statistics for module 1
------------------------------------------------------------------------------
Test Name           State           Frequency   Run    Pass    Fail CFail Errs
------------------------------------------------------------------------------
InBand              Running             5s  2208530 2208530       0     0    0
Bootflash           Running            10s  1104319 1104319       0     0    0
Management Port     Running             5s  2208530 2208530       0     0    0
Loopback            Running             5s  2208530 2208530       0     0    0
------------------------------------------------------------------------------

Hi,

For the above errors check out the information from cisco interpertor

ERROR:%KERN-2-SYSTEM_MSG: EXT3-fs error (device ide1(22,4)): ext3_readdir: directory #2 contains a hole at offset 0

Explanation: Zoning changes or configuration cannot be saved. EXT3-fs filesystemis mounted in read-only mode. The above error message indicates a hole at offsetXX in filesystem. The above condition happens, system software issues a soft resetto the device. System health also issues a soft reset. Such multiple reset requestsconfuse the driver software completely, driver stops responding. This is possibly due to the known software bugs CSCeg75552, CSCse28623, CSCse36768.

Recommended Action: A system switchover in the case of dual supervisors or a reload of the supervisor should fix the problem.

Hope to Help !!

Ganesh.H

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