CUCiMOC Installation Problems

Answered Question
Apr 29th, 2010
User Badges:

Hi,


I've been trying to get CUCiMOC to work. I think I've done everything correctly but when I launch the MOC client after installation the CUCiMOC pane is blank and internet explorere launches over and over again. I get errors in event viewer that say "Faulting application PresentationHost.exe".


Anyone seen this or have any ideas?



Thanks,




Joey

Correct Answer by htluo about 7 years 3 weeks ago

Verify if this is an issue by the following method,

  • Open Control Panel -> System -> Device Manager
  • Expand the Mice and other pointing devices section
  • If Thinkpad UltraNav Pointing Device exists ,  right click and open its Properties.
  • Select the Driver Tab and check the driver  version
  • If the Driver Date is ( 2/14/12006 ) and the Driver Version is (  7.5.17.20 ) then the driver is most likely causing the issue and  will need to be updated.


To resolve ::

1. If previously set , please ensure the Debug RunUnrestricted  registry setting is set to 0 - RunUnrestricted
2. From the Leneovo/IBM site automatically retrieve your Laptop Information using the following  link,
http://www-307.ibm.com/pc/support/site.wss/MIGR-49QTT6.html#where

3. Using the information retrieved select your Laptop using the  following link, (Only seems to work with Internet Explorer)
•  http://www-307.ibm.com/pc/support/site.wss/product.do?doctypeind=9&template=%2Fproductselection%2Flandingpages%2FdownloadsDriversLandingPage.vm&sitestyle=lenovo

4. Select Continue
5. Click the 'ThinkPad device driver  matrix' link (under the drop down option 'Refine results')
6. In the section 'Current ThinkPad systems' select your model  ,i.e T60 , T60P
7. Click the 'Mouse/Trackpoint' link
8.  Select the latest Ultranav driver for your Operating System.
9. This  will take you to a download page and instructions on how to  uninstall/install.
10. Download the driver update executable.

  • The instructions on driver download page could not be  followed to Uninstall the driver as it was not shown in Add/Remove  Programs.
  • The following worked for DE.

11. Double click on the executable and it will create a new folder  called C:\DRIVERS\WIN\UNAV

12. Navigate to this folder and double  click on setup.exe which , when completed , will ask for a restart.

13. Restart the machine and try to open the sample Tic Tac Toe XBAP

•  http://www.xbap.org/TicTacToe/publish.htm


Michael

http://htluo.blogspot.com

  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 5 (1 ratings)
Loading.
j.dewiele Thu, 04/29/2010 - 08:18
User Badges:

Absolutely yes it was: a Lenovo T.61 with 8 gig of RAM.


Have you seen this?


Thanks,




Joey

Correct Answer
htluo Thu, 04/29/2010 - 08:35
User Badges:
  • Red, 2250 points or more

Verify if this is an issue by the following method,

  • Open Control Panel -> System -> Device Manager
  • Expand the Mice and other pointing devices section
  • If Thinkpad UltraNav Pointing Device exists ,  right click and open its Properties.
  • Select the Driver Tab and check the driver  version
  • If the Driver Date is ( 2/14/12006 ) and the Driver Version is (  7.5.17.20 ) then the driver is most likely causing the issue and  will need to be updated.


To resolve ::

1. If previously set , please ensure the Debug RunUnrestricted  registry setting is set to 0 - RunUnrestricted
2. From the Leneovo/IBM site automatically retrieve your Laptop Information using the following  link,
http://www-307.ibm.com/pc/support/site.wss/MIGR-49QTT6.html#where

3. Using the information retrieved select your Laptop using the  following link, (Only seems to work with Internet Explorer)
•  http://www-307.ibm.com/pc/support/site.wss/product.do?doctypeind=9&template=%2Fproductselection%2Flandingpages%2FdownloadsDriversLandingPage.vm&sitestyle=lenovo

4. Select Continue
5. Click the 'ThinkPad device driver  matrix' link (under the drop down option 'Refine results')
6. In the section 'Current ThinkPad systems' select your model  ,i.e T60 , T60P
7. Click the 'Mouse/Trackpoint' link
8.  Select the latest Ultranav driver for your Operating System.
9. This  will take you to a download page and instructions on how to  uninstall/install.
10. Download the driver update executable.

  • The instructions on driver download page could not be  followed to Uninstall the driver as it was not shown in Add/Remove  Programs.
  • The following worked for DE.

11. Double click on the executable and it will create a new folder  called C:\DRIVERS\WIN\UNAV

12. Navigate to this folder and double  click on setup.exe which , when completed , will ask for a restart.

13. Restart the machine and try to open the sample Tic Tac Toe XBAP

•  http://www.xbap.org/TicTacToe/publish.htm


Michael

http://htluo.blogspot.com

Actions

This Discussion