04-29-2010 09:47 AM - edited 03-15-2019 10:33 PM
I have a user that wants the have the first line on their phone to flahs only. - I have that working.
Line 2 should ring - But it's only flashing. I set it on the line to ring. not sure if I am missing anything else.
CUCMBE7.13
04-29-2010 10:50 AM
Hi Michael,
No you haven't missed anything that I can think of
Two things to try;
1. Try setting Line 2 to "use system default" which should be to Ring (make sure to update/reset)
2. Have the user actually unplug the phone, whenever we have a wierd ringer problem this usually works
Cheers!
Rob
04-29-2010 12:12 PM
Also make sure these lines are not on any other phones and if they are make sure they have the same setting
I have seen it do wierd things like this when you have the same line on mulitple phones
.
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