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2 line phone- ring on one - flash on the other

michaeljbyrne
Level 1
Level 1

I have a user that wants the have the first line on their phone to flahs only. - I have that working.

Line 2 should ring - But it's only flashing. I set it on the line to ring. not sure if I am missing anything else.

CUCMBE7.13

2 Replies 2

Rob Huffman
Hall of Fame
Hall of Fame

Hi Michael,

No you haven't missed anything that I can think of

Two things to try;

1. Try setting Line 2 to "use system default" which should be to Ring (make sure to update/reset)

2. Have the user actually unplug the phone, whenever we have a wierd ringer problem this usually works

Cheers!

Rob

dcarhart
Level 1
Level 1

Also make sure these lines are not on any other phones and if they are make sure they have the same setting

I have seen it do wierd things like this when you have the same line on mulitple phones

.

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