- Bronze, 100 points or more
Again, since we can't get help from the SBCS team because "all lines are busy", I'm posting this for help.
UC560 with (2) ESW520-24P switches. 40 CP7962, CP-7945 and CP7965 phones. 40 user licenses on UC560-registered and verified. After a system reboot or phone reboot, a random phone located on the first ESW switch will automatically go into a DECEASED state (sho ephone stat). The phone changes every time so there is no port or phone pattern to work with. On the actual phone, it will state "Configuring IP". It never gets an IP address. One note, the PC connected to the phone can work without issue and receives an IP address from DHCP on UC560. Shutting the switch port does not clear up the issue. The only way to clear up the issue is to command line (yes I know you all hate us doing command line, but what we have to fix the customer's problem). Basically, "no ephone ##" the "DECEASED" ephone then wait 5 seconds and add it right back in. Once added back in, the phone gets an IP and all it's configuration back.
This has happened on every system reload or phone restart. This installation has been installed less than 1 week.
Running current available UC soft pack of 8.0.2.
Dear old friend. We have been going at it on these boards for what feels like years, and I have always appreciated your input.
Unfortunately, I think you are mis-reading this post and my position, and defending Cisco too quickly.
WOW we have been at it for a while haven't we
Look Michael I actually did not write that up correctly, one of my biggest problems is that I think something in my head and then in a bad attempt try and put that down on paper (Or a thread), and it often does not quite come out so right.
I do agree i misread your post, and i realise that now so i must apologies for that.
I do not view it as defending Cisco at all, in fact I am probably one of their most harshest critics and have no issues with speaking my mind to them, normally though where it is not in a public forum, but my defense was more towards Cisco support not Cisco in general.
This post clears up what you meant, I didn't get the drift of the conversation, I'm loosing my reading mojo
I do stand by my statements as I believe them to be correct, but I probably should have pointed out in it that it was not directed at you (Minus the first part), the remainder of my post was quite a general topic/discussion statement/point, again lacking the right direction I guess.
Anyway i look forward to more of your posts your issues and resolution are brilliant to watch and also provide a great insight into problem i face from time to time.
(PS) It has been a busy day watching out Prime Minister getting rolled by his own party, and his party putting in this countries first Female Prime Minister, it truly has been an odd day.