UC500 CUE CLI Login

Answered Question
Apr 29th, 2010
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Hi,


I cannot login via CLI to CUE, even though WEB access is fine.

This is what I get:

----------------------------------------------------------------

UC520#service-module integrated-Service-Engine 0/0 session
Trying 10.1.10.2, 2002 ... Open


User Access Verification

Username: Admin
Password:

-------------------------------------------------------


The screen hangs there forever. The username and password are correct. If a wrong password is put, I get a "% Authentication failed" message.

line configuration in the router is:


line vty 0 132

no exec

privilege level 15

transport input all

transport output all


Any ideas are appreciated.

Correct Answer by jmunoz19 about 7 years 3 weeks ago

Have you tried reloading the module from the IOS?


service-module integrated-Service-Engine 0/0 reload


If that doesn't work I would try a hard reset:


service-module integrated-Service-Engine 0/0 reset


Keep in mind that it takes forever for a CUE module to reload and come back online so I would do this in a maintenance window.

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Correct Answer
jmunoz19 Thu, 04/29/2010 - 20:50
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Have you tried reloading the module from the IOS?


service-module integrated-Service-Engine 0/0 reload


If that doesn't work I would try a hard reset:


service-module integrated-Service-Engine 0/0 reset


Keep in mind that it takes forever for a CUE module to reload and come back online so I would do this in a maintenance window.

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