Wow!!!

Beautiful!!!

Thanks a lot!

I had some answers from J Clarke some time ago, and I was greatly impressed about so great service.

Now again, Joel, further my natural lack of language (I speak spanish), I have no words to describe this excellent service.

Cheers

Julio

Happy to hear that Julio, since I do know Spanish here are some words of gratitude. Fue un gusto poder ayudarte y me alegra que este foro sea tan excelente fuente de ayuda para ustedes!

Saludos,

Joel

Hi Joel:

Unfortunately, something new arose!

While navigating LMS UI (RME or DFM)  An error message appears: ERROR: License file is empty . Please contact your Cisco ..... (please see  lms3.1_Error.bmp). And the applications are blocked.

But if we click the link in the Error box mentioned before, this licensing information appears (please see lms3.1_CS_LicenseInfo.bmp):

And we are again in the later situation, but with a new purchased license information, instead of Evaluation.

Any idea what is going on, and how to solve it?

Thanks a lot!

Julio

  I have seen this issue before normally related to having the HUM eval version and migrating to a new version. Did you restore any backups recently? However, the other applications being blocked (RME-DFM) doesn't add up to me. Was this license file sent to you as an upgrade license?  How did you acquire this license?

  Go to CSCOpx\bin on DOS and issue this command:

validatelicense C:\LMS20090520134725086.lic

  Change the path and license name to fit your server.  Do you get "LICENSE_SUCCESS"?  If so, please post the license.log and LicenseServer.log from CSCOpx\log along with the actual license file you were given and a pdshow output.

Hi,

I issued the validation command, and I got: CORRUPT_LICENSE_FILE

I was hired to install and configure CW LMS for a client of a client.

When I arrived there they didn´t have the PAK and we couldn´t apply the lic at the installation time, so that I installed it from te DVD they already had, as an evaluation copy. I was told that they had purchased it some time ago, had lost the PAK number, and they had to ask Cisco to re-send the PAK information again.

Later, got it, and they applied the lic file by themselves.

When they reported the problem, I ask them to send me the lic file to try it here, on a test installation running on a Virtual Machine, just to test the configurations and send instructions to them.

I am going to ask them how they received it, and if they tried to edit it (I know that if you open it, you spoil it, isn´t it?).

Ok Joel, muchísimas gracias, te mantendré al tanto de los sucesos.

Saludos cordiales

Julio

Dear Joel:

I made a copy of the lic file placed by CWLMS in CSCOpx\etc\licenses\ , and I had it edit.

Here is it. I see that the apps versions are not correct, according to LMS bundle 3.1 (CM 5.1; RME 4.2; IPM 4.1; DFM 3.1, and so on)

Then, the lic is not correct, isn´t it?

SERVER licenseServer abcd1234

VENDOR cisco

INCREMENT CM cisco 4.0 permanent uncounted \

VENDOR_STRING=LMS26 HOSTID=ANY \

NOTICE="zzzzzzzzzzzzzzzzz1 \

xxxxxxxxxxx" SIGN=AAAAAAAAAAAA

INCREMENT DFM cisco 2.0 permanent uncounted \

VENDOR_STRING=LMS26 HOSTID=ANY \

NOTICE="zzzzzzzzzzzzzzzzz2 \

xxxxxxxxxxx" SIGN=AAAAAAAAAAAA

INCREMENT IPM cisco 2.6 permanent uncounted \

VENDOR_STRING=LMS26 HOSTID=ANY \

NOTICE="zzzzzzzzzzzzzzzzz3 \

xxxxxxxxxxx" SIGN=AAAAAAAAAAAA

INCREMENT RME cisco 4.0 permanent uncounted \

VENDOR_STRING=LMS26 HOSTID=ANY \

NOTICE="zzzzzzzzzzzzzzzzz4 \

xxxxxxxxxxx" SIGN=AAAAAAAAAAAA

Ok, thank you. I already scrambled that data.

But anyway, this was an useless corrupt file.

Thanks a lot

Julio