CUE Auto Attendant

Unanswered Question
Apr 30th, 2010

Hello,

We have a UC520 with CCME 4.2 and CUE 3.0.3 our problem is that we have an auto attendant that plays a couple of options back to the caller to be redirected to the proper person. our problem comes, options 4 and 6 always swap for no reason, we have changed this extensions 3 times already in the last 3 months, and suddenly the options get swapped and the calls get redirected to the wrong person. we usually go to CUE GUI>VoiceMail>Auto Attendant to modify our variables, please let us know if you know why our options revert back

thanks

Cristobal

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