LMS 3.1 Devices not selectable in RME

Answered Question
May 2nd, 2010

LMS 3.2 Devices not selectable in RME

Running LMS 3.1 RME 4.2.0   when trying to do any tasks at Config Mgmt or Software Mgmt I am not able to select any device in the Device selection window.

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Correct Answer by Joe Clarke about 6 years 8 months ago

Make sure the Common Services MDF is the same version on all servers in the master/slave cluster.  The current latest version is 1.40.  Go to Common Services > Software Center > Device Update, check the box next to Common Services, and download and install the same MDF version on all servers.  Then see if the problem persists.

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Joe Clarke Sun, 05/02/2010 - 10:22

This is most likely due to an RME package problem.  Post the RMEDeviceSelector.log, dcmaclient.log, NMSROOT/MDC/tomcat/logs/stdout.log and stderr.log.

Correct Answer
Joe Clarke Mon, 05/03/2010 - 08:36

Make sure the Common Services MDF is the same version on all servers in the master/slave cluster.  The current latest version is 1.40.  Go to Common Services > Software Center > Device Update, check the box next to Common Services, and download and install the same MDF version on all servers.  Then see if the problem persists.

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