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LMS 3.1 Devices not selectable in RME

NBADADMINs
Level 1
Level 1

LMS 3.2 Devices not selectable in RME

Running LMS 3.1 RME 4.2.0   when trying to do any tasks at Config Mgmt or Software Mgmt I am not able to select any device in the Device selection window.

1 Accepted Solution

Accepted Solutions

Make sure the Common Services MDF is the same version on all servers in the master/slave cluster.  The current latest version is 1.40.  Go to Common Services > Software Center > Device Update, check the box next to Common Services, and download and install the same MDF version on all servers.  Then see if the problem persists.

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6 Replies 6

Joe Clarke
Cisco Employee
Cisco Employee

This is most likely due to an RME package problem.  Post the RMEDeviceSelector.log, dcmaclient.log, NMSROOT/MDC/tomcat/logs/stdout.log and stderr.log.

Dear Joe,

     please find attaced files.

Is this a master/slave DCR setup?

MASTER DCR setup

Make sure the Common Services MDF is the same version on all servers in the master/slave cluster.  The current latest version is 1.40.  Go to Common Services > Software Center > Device Update, check the box next to Common Services, and download and install the same MDF version on all servers.  Then see if the problem persists.

many thankx now everythings works fine

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