05-03-2010 02:17 AM - edited 03-11-2019 10:40 AM
Hello
could somebody tell me please, if you already encountered the following issue :
To upgrade the ASA 5520 from 8.0 to 8.3 we need a Dram upgrade .
To do this we need the following Memory Kit: ASA5520-MEM-2GB=.
Our ASA 5520 though posses only one DRAM Slot on the motherboard .
On the Cisco TAC , the ASA documentation I have found , always mention four slots on the ASA
for this upgrade. But our ASA5520 has only one slot. The other three are not solded.
Is there any information about, from which ASA H/W release are the other
three slots present on the mainboard.
Please see attached . "show Version"
Thank you . I`ll really apriciate it if someone could give me a hint about this issue.
05-03-2010 09:05 AM
Please open a TAC case for this issue. Thank you!
Andrew
05-03-2010 01:56 PM
Old 5510 models had 4 slots.
You should use the one that you have or the first of the four (that your current RAM is in), where applicable.
PK
05-03-2010 02:15 PM
PK, we're dealing with an ASA5520 that should always have 4 DIMM slots. This issue should be tracked through a TAC case.
05-03-2010 05:14 PM
To avoid confusion my previous comment was refering to a 5510, I did not notice that we were dealing with a 5520.
Indeed as Andrew mentioned the 5520s should have 4 slots. So, this should be tracked through a case with TAC.
PK
05-04-2010 12:09 AM
Thank you guys for your prompt answer.
This unit happens to be in our Lab and we do not have a Smartnet for this unit.
It seems that I have lost by now although, i think that this is a matter of general interest and it shoud be followed up by TAC
as a general info for all ASA 5520 customers.
Thanks again.
05-04-2010 08:48 AM
It has been seen once again and is being traced down now.
It would be nice if your could be added through a TAC case.
PK
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