We recently upgraded Unity 4 to Unity 7 in a-la-carte licensing. As far as my understanding goes the user licensing model in Unity 7 is that all subscribers are UM subscribers and there are no more VM subscribers any longer.
Below is a Unity Licensing snapshot from the system. If Unity 7 subscribers are all UM subscribers then why is the license screen still shows 1950 Cisco Unity Subscribers and 260 Cisco Unity Subscriber Feature - Unified Messaging?
Shouldn't the licensed UM subscribers showed as 1950?
I have logged a TAC case but we end up going around in circle as the case was passed back and forth between TAC and the Licensing team.
Has anyone implemented upgrade from Unity 4 or 5 to Unity 7 experience this issue?
Thanks in advance for the help.