CVP - Run Ext. Script Node Querry

Unanswered Question
May 4th, 2010

I was trying to route the call towards VXML app using Run Ext. Script Node.

I referred cisco configuration doc. and it states that you need to set the VRU Script name as  GS,Server,V

My question is once i configure this script in network VRU script list and associate it with Network VRU (type10).

Do i need to create any VRU script elsewhere with the same name ? or it will default route the call to the Call Server ?

Thanks in anticipation 

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mehtdi1980 Tue, 05/04/2010 - 06:50

Hi geoff

Thanks for the response.

I understand you need to set the application name = "" in the variable and pass it to the VRU .

But my querry is when we set the Run External script Node = GS,Server,V ( VRU Script name )

Do we create this VRU Script elsewhere apart from ICM . In ICM i am aware that you need to create this in Network VRU List.

Hope my question is clear

mehtdi1980 Tue, 05/04/2010 - 07:17

Thanks David.

Reason being i asked is because in when ICM is integrated with UCCX/IPIVR, you need have the same script in UCCX server as well .

Just wanted to make sure that in CVP its unlike UCCX , where the VRU script is only created on ICM

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