LMS 3.1: ANI server failed to run

Answered Question
May 4th, 2010

Hy Pros.


The ANI server can't neither be started automatically nor manually. The system was running before and I haven't changed anything to it.


I've attached the ANIServer.log file. I didn't attach the ani.log, because it's round about 30MB big.

Hopefully someone of you can help me. Thanks in advance!


cheers

Marc

Correct Answer by Joel Monge about 6 years 10 months ago

Yeah, as suspected this file is corrupted. Please post the NMSROOT\campus\etc\cwsi\ANIServer.properties.orig file along with your LMS installation path (NMSROOT) and the output of "hostname" from DOS.

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Joel Monge Tue, 05/04/2010 - 06:58

Post the NMSROOT\campus\etc\cwsi\ANIServer.properties. NMSROOT is your LMS installation path, by default C:\Program Files\CSCOpx.

Correct Answer
Joel Monge Tue, 05/04/2010 - 07:16

Yeah, as suspected this file is corrupted. Please post the NMSROOT\campus\etc\cwsi\ANIServer.properties.orig file along with your LMS installation path (NMSROOT) and the output of "hostname" from DOS.

Joel Monge Tue, 05/04/2010 - 07:31

1. Stop daemons from DOS:


net stop crmdmgtd


2. Replace your current NMSROOT\campus\etc\cwsi\ANIServer.properties with attached one.

3. Restart daemons:


net start crmdmgtd


  ANIServer should start now.

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