Hi Bill

Yes i activated the PAK and i got the license file on my email also double checked the MAC and it is the same i filled in cisco license pages.

Regards

OK.  The .lic file you got in your e-mail.  Did you upload that to your CUCM-BE server?  I believe that is what Hailey means by "installing" the license but maybe there is some magic I am not aware of here.

Did you go to the section on your CUCM-BE server where you can view the files that you uploaded to the server to activate the license?  Can you confirm that you have uploaded everything correctly?

If so, then the next step may be to restart the License Manager service.  If you didn't do this when you uploaded the .lic files to the server then this would be an issue.  Maybe even "the" issue.

Check:

1. File upload section to ensure you uploaded the correct license files

2. Restart the License Manager service

3. Let us know how it went

HTH.

Regards,
Bill

Yes, that's what I'm talking about. In the original post, you stated that you installed "CM7-PAK and UNITYCN7-BE-PAK". So, take a look at what Bill said and we'll go from there. I have CUCM-BE server in my lab if I need to hop on and see if anything is different than I remember it to be.

Hailey

Hi

Yes i can view the .lic file here is shows smething like this:

INCREMENT SW_FEATURE cisco 7.0 permanent uncounted \
    VENDOR_STRING=1XXXXXXXXXXXXXXXXXXXXXXXX2.0 \

just as a sample where X is the MAC

when i tried to uploaded again is shows  file Error: [1023] A file with this name already exists in the license file  directory

I also Restarted the License Manager service but it is still shows demo license.

Regards

Hi David

What you mean with only uploaded your new licenses to the system but not INSTALL them....?

Regards

Hi  Osamaokok,

I have the same problem as you (showing demo licenses). Did you reslove the problem ? If so, can you let me know the method ?

Thanks a lot

Leung Che Man