Solved: Unity Connection: Possible to Bulk Edit Users Send Message Setting to Dial By Extension?

graham.fleming · ‎05-04-2010

Hello,

I'm running Unity Connection 7.1.3 and we have 100 users that have their send message settings set to find users by dialing First Name, Last Name. We want to change it so that they dial by extension to send messages. I've looked in the bulk edit tool and this option is not found anywhere.

Does anyone know how to bulk change this one option?

Thanks!

lindborg · ‎05-04-2010

Looking on my 7.1(3) and 8.0 installs, Bulk Edit does provide this (these versions have very different bulk edit implementations but it's there in both).

on 7.1(3) it's on the "Conversation" tab under the "Message Send" section - it's labeled "Address Messages to Other Users By..." and it's a drop down list that includes extension as an option.

View solution in original post

William Bell · ‎05-04-2010

Actually, I think you can do this with Bulk Edit. Unless I don't follow the request.

Launch Bulk Edit and select your subscribers.

Then, go to Conversations. Then select "Message Send".

See the screenshot below.

HTH.

Regards,
Bill

HTH -Bill (b) http://ucguerrilla.com (t) @ucguerrilla

Please remember to rate helpful responses and identify

View solution in original post

David Hailey · ‎05-04-2010

Sorry man, looked right past it. Glad others pick up the slack!

Sent from my iPhone

On May 4, 2010, at 4:43 PM, wjbell-ncn

View solution in original post

David Hailey · ‎05-04-2010

Don’t believe you can do this via Bulk Edit (or Bulk Update) but you would want to look on CCO for the BAT Administration guide for CUC 7x and it will provide the BAT file format. The only way I can see you doing this in bulk (without removing/re-adding) is via Bulk Update and updating the Subscriber records (if this field is even available).

My gut tells me that the answer is likely no.

Hailey

William Bell · ‎05-04-2010

Actually, I think you can do this with Bulk Edit. Unless I don't follow the request.

Launch Bulk Edit and select your subscribers.

Then, go to Conversations. Then select "Message Send".

See the screenshot below.

HTH.

Regards,
Bill

HTH -Bill (b) http://ucguerrilla.com (t) @ucguerrilla

Please remember to rate helpful responses and identify

David Hailey · ‎05-04-2010

Sorry man, looked right past it. Glad others pick up the slack!

Sent from my iPhone

On May 4, 2010, at 4:43 PM, wjbell-ncn

lindborg · ‎05-04-2010

Looking on my 7.1(3) and 8.0 installs, Bulk Edit does provide this (these versions have very different bulk edit implementations but it's there in both).

on 7.1(3) it's on the "Conversation" tab under the "Message Send" section - it's labeled "Address Messages to Other Users By..." and it's a drop down list that includes extension as an option.

graham.fleming · ‎05-04-2010

Thanks for all the replies! This is really odd, on my system that setting only offered "First name", "Last Name" or "ID" as the three options and the phrasing of the option seemed a bit different. But in effect, setting it to "ID" does change it to "By Extension" in each user's settings window.