Siemens-CCM-Exchange

marius_vt · ‎05-04-2010

Hi Guys

I have a issue with calls coming from my Siemens PABX to my MS Exchange Voice mail system.

My setup is as follow,

CCM ver7.1.3

Exchange 2010

Siemens PABX

My PSTN is connected to my Siemens PABX, The Siemens connects via 2 Qsig trunk to my CCM.

I have a IP Sip trunk from my CCM to my MS Exchange Server.

Calls from CCM system to Exchange works without any issues but when I call from a Siemens extension I get the following error on my gateway.

Could you guys please assist.

!

May 4 14:27:40.031 SAST: ISDN Se0/0/0:15 Q931: RX <- SETUP pd = 8 callref = 0x0039

Bearer Capability i = 0x8090A3

Standard = CCITT

Transfer Capability = Speech

Transfer Mode = Circuit

Transfer Rate = 64 kbit/s

Channel ID i = 0xA9838F

Exclusive, Channel 15

Facility i = 0x91AA068001008201008B0100A1200202371006042B0C0900A114040F4A555354494E204D41525348414C4C020101

Calling Party Number i = 0x0083, '9086'

Plan:Unknown, Type:Unknown

Called Party Number i = 0x80, '13706'

Plan:Unknown, Type:Unknown

High Layer Compat i = 0x9181

May 4 14:27:40.047 SAST: ISDN Se0/0/0:15 Q931: TX -> CALL_PROC pd = 8 callref = 0x8039

Channel ID i = 0xA9838F

Exclusive, Channel 15

May 4 14:27:40.103 SAST: ISDN Se0/0/0:15 Q931: TX -> ALERTING pd = 8 callref = 0x8039

Facility i = 0x91AA06800100820100A10B02010106042B0C09018400

Progress Ind i = 0x8088 - In-band info or appropriate now available

May 4 14:27:40.243 SAST: ISDN Se0/0/0:15 Q931: TX -> CONNECT pd = 8 callref = 0x8039

Facility i = 0x91AA06800100820100A10B02010206042B0C09028400

Connected Number i = 0x80, '13706'

May 4 14:27:40.255 SAST: ISDN Se0/0/0:15 Q931: TX -> DISCONNECT pd = 8 callref = 0x8039

Cause i = 0x8090 - Normal call clearing

vgzajhb01#

May 4 14:27:40.315 SAST: ISDN Se0/0/0:15 Q931: RX <- CONNECT_ACK pd = 8 callref = 0x0039

May 4 14:27:40.319 SAST: ISDN Se0/0/0:15 Q931: TX -> STATUS pd = 8 callref = 0x8039

Cause i = 0x80E2 - Message not compatible with call state or not implemented

Call State i = 0x0B

May 4 14:27:40.367 SAST: ISDN Se0/0/0:15 Q931: RX <- RELEASE pd = 8 callref = 0x0039

Cause i = 0x8090 - Normal call clearing

May 4 14:27:40.379 SAST: ISDN Se0/0/0:15 Q931: TX -> RELEASE_COMP pd = 8 callref = 0x8039

Aaron Harrison · ‎05-04-2010

Hi

The call originates from Siemens, but you see CCM send out the disconnect immediately after the connect:

May 4 14:27:40.243 SAST: ISDN Se0/0/0:15 Q931: TX -> CONNECT pd = 8 callref = 0x8039

Facility i = 0x91AA06800100820100A10B02010206042B0C09028400

Connected Number i = 0x80, '13706'

May 4 14:27:40.255 SAST: ISDN Se0/0/0:15 Q931: TX -> DISCONNECT pd = 8 callref = 0x8039

Cause i = 0x8090 - Normal call clearing

This is virtually always a problem with media - check over the gateway configuration (regions etc) to ensure that it is able to connect to Exchange using the correct codec.

Regards

Aaron

Please rate helpful posts...

Aaron Please remember to rate helpful posts to identify useful responses, and mark 'Answered' if appropriate!

Aaron Harrison · ‎05-04-2010

Ah - also, as the error you highlighted appears after the disconnect/disc_ack exchange, I wouldn't be too concerned about it. The call is already

over.

You do often see that sort of message as CCM or the other end don't fully agree on or implement all the possible QSIG messages...

Aaron Please remember to rate helpful posts to identify useful responses, and mark 'Answered' if appropriate!